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No returns on items shipped. All products/parts purchased in the online parts store are sold as is. Although most all of the parts listed online are in New condition, please consider them as used as some may still be in the packaging and others may not be. If an item has been used, said item will be noted in the add as "USED". If there is any cosmetic damage to an item ordered, confirmation and possible price adjustment will be emailed to the purchaser prior to shipment. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will be accepted for return.